Questions to ask customers
- I’m going to be dedicated to your account
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- In the past we’ve used independent reps now serving your account direct
- Troy, Bryan, Justin, Ryan will all be helping turn your quotes around as well
- How were your last few orders from us?
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- How is our quote turn around time?
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- What’s one thing you’d change about us if you could?
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- What’s one thing you wouldn’t change about us
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- Tell me about your customer’s? – (describe the best one to me)
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- Recent Problems you’ve had w/ (any) wood doors?
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- What Samples, Brochures, Tools do you use most in selling doors and mouldings
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- What other doors & mouldings products are selling well?
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- What Species are selling good?
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- New Trends?
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- What’s your biggest challenge as a Salesman?
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- What products would you like to know more about?
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- What would you love if we’d start to produce or carry?
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- How about any of these?
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- MDF Painted Doors?
- Import Interior & Exterior Doors
- Fire Doors?
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- 20, 60??, 90??
- Flush Doors
- Jamb Brace?
- Interior Finish?
- Exterior Finishing?
- Support in Marketing to Architects?
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Good's Millwork SOPs 