Questions to ask customers I’m going to be dedicated to your account In the past we’ve used independent reps now serving your account direct Troy, Bryan, Justin, Ryan will all be helping turn your quotes around …
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Quarterly Calls Guidelines
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Phone Tips/Shortcuts
Forward Call to Another Extension’s Voicemail 1.) While on a call, press the Transfer to Voicemail button to transfer the call to the voicemail of another extension. 2.) Enter in the Extension number and press …
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Jambs/Construction Door SOP
Customers Requesting Jambs Sent Early Create 2 Proposals- One for Door Slab that Includes all prep as a pre-hung unit. (Bore, Bevel, Hinge Prep, Sweep, etc) Second proposal for Jambs only with necessary prep, include …
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GM Truck Delivery Schedule
MONDAY-Des Moines, North Route weekly, South & West Route every 2 weeks. TUESDAY-Kansas City Route WEDNESDAY-Lake Truck includes Springfield, Branson *Joplin MO now on South Rte* THURSDAY-Wichita FRIDAY-St Louis Route - Jeff City- Columbia and …
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Job Site Delivery Charges
$195.00 Minimum Job Site Delivery Charge (Within 30 Miles Radius of Lumber Yard) Formula Breakdown: Hourly Rate $75.00 Mileage Rate (Truck)$2.00 pr mile …
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Norfab Ducting
http://www.nordfab.com/nordfab-benefits-when-using-clamp-together-ducting/
Good's Millwork SOPs 